Privacy Policy

Billy Goats Hauling & Property Preservation ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

• Contact information: Name, email address, and phone number when you submit a contact form, request a quote, or contact us directly.
• Project details: Photos, descriptions, and property addresses you provide for quotes and service requests.
• Usage data: Information about how you interact with our website, including pages visited, time spent, and referring sources. This data is collected through standard web analytics tools.
• Device information: Browser type, operating system, and device type used to access our website.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes
• Schedule and perform junk removal and property preservation services
• Communicate with you about your service requests
• Improve our website and services
• Send follow-up communications related to completed services

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Contact Form & Lead Capture

When you submit a message through our contact form, your name, email address, and message are transmitted to our business management system so we can respond to your inquiry. This information is stored securely and used solely for the purpose of communicating with you about your service request.

4. Cookies & Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or alert you when cookies are being sent.

5. Third-Party Services

We may use third-party services for website hosting, analytics, and communication. These services may collect information as described in their own privacy policies. We do not control and are not responsible for the privacy practices of third-party services.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of any marketing communications

To exercise any of these rights, contact us using the information below.

8. Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us: